At ATX Quality Auto Parts, we stand behind the quality of every product we sell. Our goal is to give every customer confidence, protection, and support from the moment you place an order to the moment the part is installed. Below you’ll find our full warranty coverage, return policies, and step-by-step instructions for claims or exchanges.  

Warranty & Returns / Garantía y Devoluciones 

We stand behind every part we sell. Most mechanical components include a 12-month / 12,000-mile warranty, and consumable items include a 90-day warranty. Warranty covers manufacturing defects under normal use.

If you need to return or exchange an item, unopened and unused products may be returned within 30 days. Installed, modified, or damaged items are not eligible.

How to start a claim or return:
Email us your order number, photos (if needed), and a short description. We’ll send return instructions and process replacements or refunds quickly.

ESPANOL VERSION :

Respaldamos cada parte que vendemos. La mayoría de los componentes mecánicos incluyen 12 meses / 12,000 millas de garantía, y los artículos consumibles cuentan con 90 días de garantía. La garantía cubre defectos de fabricación bajo uso normal.

Si necesita devolver o cambiar un artículo, los productos sin usar y sin abrir pueden devolverse dentro de 30 días. Artículos instalados, modificados o dañados no califican.

Cómo iniciar una garantía o devolución:
Envíe por correo su número de orden, fotos (si es necesario) y una breve descripción. Le enviaremos instrucciones y procesaremos reemplazos o reembolsos rápidamente.

 👉 Eligible Returns

• Wrong part ordered
• Part no longer needed
• Unopened items
• Items in new, resaleable condition

👉Non-Eligible Returns

• Installed or used parts
• Damaged items not caused by shipping
• Special-order or custom parts
• Electrical items that have been plugged in or connected

 ❗ Our Commitment to You❗

We strive to provide a smooth, fair, and transparent warranty and return experience. If you ever have questions or concerns, our team is ready to assist you with fast, friendly support.